Effective Date: 07 May 2025
Welcome to Uniweb. These Terms of Service ("Terms") constitute a legally binding agreement between you and Uniweb Inc. ("Uniweb," "we," "us," or "our"), a corporation registered in Ottawa, Ontario, Canada. By accessing or using our website, content management system, hosting infrastructure, or any other services we provide (collectively, the "Services"), you acknowledge that you have read, understood, and agree to be bound by these Terms.
Uniweb provides enterprise-grade web content management and hosting services through our secure, scalable platform. Our infrastructure is built on Amazon Web Services (AWS), a leading cloud provider trusted by organizations worldwide. We process payments through Stripe, a PCI DSS Level 1 certified payment processor, ensuring the highest level of security for your payment information.
To create a Uniweb Account, you must be at least 18 years old and provide accurate, complete information. We take account security seriously, and you are responsible for maintaining the confidentiality of your account credentials. Any activity that occurs under your account is your responsibility, and you must notify us immediately if you suspect any unauthorized access.
When you create an account on behalf of an organization, you represent and warrant that you have the authority to accept these Terms on behalf of that organization. Your organization assumes all responsibility for account activity and compliance with these Terms.
You are responsible for ensuring that all content stored, managed, or published through our Services complies with:
All applicable laws in your jurisdiction of operation
All applicable laws in Canada (our jurisdiction)
All applicable laws in jurisdictions where you make content available
Industry-specific regulations applicable to your operations
International laws regarding intellectual property, data protection, and export controls
You may not use our Services to store, manage, or publish content that:
Is illegal in any relevant jurisdiction, including but not limited to:
Content promoting illegal activities
Unauthorized copyrighted material
Materials supporting terrorism or extremism
Child exploitation materials
Illegal gambling operations
Content violating trade sanctions
Facilitates or promotes illegal activities, including:
Drug trafficking
Money laundering
Fraud or scams
Identity theft
Unauthorized access to computer systems
Violates third-party rights, including:
Intellectual property rights
Privacy rights
Publicity rights
Contractual rights
We reserve the right to:
Monitor content for compliance with these Terms
Remove or disable access to any content that we reasonably believe violates these Terms
Report potentially illegal content to relevant authorities
Terminate accounts that repeatedly violate these Terms
Cooperate with law enforcement investigations
We will exercise these rights without prior notice when necessary, in accordance with applicable laws, while protecting user privacy rights, based on objective criteria, and with documentation of our decisions.
Our Services are built on AWS's global infrastructure, benefiting from their comprehensive security measures and compliance certifications. This includes:
Data encryption at rest and in transit
Geographic redundancy
Automated scaling and failover
Continuous security monitoring
Enterprise-grade DDoS protection
Our platform utilizes a sophisticated hybrid delivery architecture:
Static Content Delivery
Static assets are distributed through our global CDN
Component libraries are versioned and cached globally
Media files and documents are served with optimal performance
Static site elements are cached at edge locations
Dynamic Content System
Real-time content is served through our advanced application infrastructure
Powered by distributed databases with automatic scaling
Enterprise-grade load balancing ensures consistent performance
Intelligent caching layers optimize response times
High-availability infrastructure maintains service reliability
This hybrid approach ensures both optimal performance for static content and real-time functionality for dynamic features, providing the reliability and scalability needed for enterprise web applications.
We implement a clear, accountable storage management system. Under this system:
Storage usage is attributed to Content Profile owners
All data is automatically backed up
Content is distributed globally through our secure CDN
Storage quotas are enforced to ensure fair resource allocation
All payment processing is handled through Stripe, a PCI DSS Level 1 certified payment processor. This certification represents the highest level of payment security compliance in the industry. We never directly store, process, or transmit your payment information.
We structure our billing terms to be clear and predictable:
All payments are processed in advance of service delivery
Prices are listed in United States Dollars (USD) unless explicitly stated otherwise
We provide detailed invoices for all transactions
Price changes are communicated with at least 30 days' notice
To maintain fair and consistent service delivery, we maintain the following refund policy:
We do not provide refunds for:
Partial months of service
Unused storage or features
Canceled or transferred sites
Annual subscriptions
In the event of payment issues, we implement a structured recovery process:
We provide immediate notification of any payment failures
A 15-day grace period maintains full service access
Multiple automated retry attempts are made
Clear communication is provided throughout the process
You retain all intellectual property rights to content you create, upload, or manage through our Services. By using our Services, you grant us a worldwide, non-exclusive, royalty-free license to host, store, transfer, display, perform, reproduce, modify, and distribute your content solely for the purpose of providing our Services.
The Uniweb platform, including our software, designs, systems, and Component Libraries created by us, are protected by intellectual property rights owned by or licensed to Uniweb. These Terms do not grant you any rights to our intellectual property except for the limited purpose of using our Services.
Our Services are provided "as is" and "as available" without any express or implied warranties. We do not warrant that our Services will be uninterrupted, timely, secure, or error-free.
To the maximum extent permitted by law, we limit our liability for:
User-generated content
Third-party actions
Regulatory compliance failures by users
Indirect or consequential damages
Lost profits or revenue
Cost of substitute services
Our total liability shall not exceed the amounts paid by you for the Services in the 12 months preceding the claim.
You agree to indemnify and hold Uniweb harmless from any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from:
Your content
Your use of our Services
Your violation of these Terms
Your violation of any rights of another party
Your violation of any applicable laws or regulations
These Terms remain in effect while you use our Services. You may terminate your account at any time by following our account closure process.
We may suspend or terminate your access to our Services:
For violation of these Terms
For extended payment delinquency
For suspected fraudulent activity
To comply with legal requirements
For repeated violations of our content policies
Upon termination:
You must cease all use of our Services
You remain liable for all fees incurred
Your content may be deleted after 30 days
You must remove all Uniweb components from any external systems
These Terms are governed by the laws of Ontario, Canada. Any disputes shall be resolved exclusively in the courts of Ontario, Canada. You consent to the personal jurisdiction of such courts.
We may modify these Terms at any time by posting updated Terms on our website. Your continued use of our Services after such changes constitutes acceptance of the modified Terms. We will provide notice of material changes through our Services or via email.
To report violations of these Terms or illegal content, contact:
Email: legal@uniwebcms.com
Mail: Proximify Inc. 170 Cathcart Street, Unit 7. Ottawa, ON, Canada. K1N 5B9
For general inquiries: support@uniwebcms.com
For legal notices: legal@uniwebcms.com
Proximify Inc. 170 Cathcart Street, Unit 7. Ottawa, ON, Canada. K1N 5B9